Outage in Gainsight

CS - US1: Investigating Email Queue Delays

Resolved Minor
April 23, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating email service delays in CS - US1.
Components affected
Gainsight Application

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/23/2024 08:52PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/23/2024 08:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/23/2024 07:56PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/23/2024 07:15PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/23/2024 06:15PM

We are investigating email service delays in CS - US1.

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