Outage in Gainsight

Gainsight CS pages not loading from Salesforce Envrionment

Resolved Minor
August 11, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of some Gainsight CS pages not loading when accessing from within Salesforce environment. We will update as soon as we have further information.
Components affected
Gainsight Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/11/2025 01:03PM

The issue is now resolved.

INVESTIGATING about 1 month ago - at 08/11/2025 12:02PM

We are investigating reports of some Gainsight CS pages not loading when accessing from within Salesforce environment.

We will update as soon as we have further information.

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