Outage in Gainsight
Gainsight CS pages not loading from Salesforce Envrionment
Resolved Minor
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Outage Details
We are investigating new reports of Gainsight CS pages not loading when accessing from within Salesforce environment. We will update as soon as we have further information.
Components affected
Gainsight ApplicationLatest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 08/12/2025 03:13PM
This incident has been resolved.
MONITORING
13 days ago - at 08/11/2025 05:00PM
Our team has identified issue related to Caching and have taken recovery actions. We are closely monitoring the situation.
If you are still facing any issues, please email support@gainsight.com
INVESTIGATING
13 days ago - at 08/11/2025 03:19PM
We are continuing to investigate this issue. At this time, customers hosted in US1 can clear browser cache to help with this issue.
INVESTIGATING
13 days ago - at 08/11/2025 02:05PM
We are investigating new reports of Gainsight CS pages not loading when accessing from within Salesforce environment. We will update as soon as we have further information.
Latest Gainsight outages
CS - US1: Investigating Elevated Error Rates - 3 months ago
CS - EU: Investigating Elevated Error Rates - 4 months ago
Gainsight CS - US1 - Latency - 7 months ago
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