Outage in Game Analytics

Processing delays

Resolved Minor
November 01, 2022 - Started almost 3 years ago
Official incident page

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Outage Details

We're currently experiencing delays in processing. Data for design, resource and progression events is delayed. We're working to catch up as fast as we can. Only the web tool (go.gameanalytics.com) is affected. All other systems (Metrics API, Raw Export, Player Warehouse) are fully working and data is available through them. No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection. We apologise for the delays.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/02/2022 01:02PM

Design, resource and progression events are fully available.

IDENTIFIED almost 3 years ago - at 11/02/2022 08:50AM

Data processing caught up with Monday's data now. Currently processing Tuesday. Data for yesterday's design, resource and progression events expected to be ready in a couple hours.

We apologise for the delays.

INVESTIGATING almost 3 years ago - at 11/01/2022 10:13AM

We're currently experiencing delays in processing. Data for design, resource and progression events is delayed. We're working to catch up as fast as we can. Only the web tool (go.gameanalytics.com) is affected. All other systems (Metrics API, Raw Export, Player Warehouse) are fully working and data is available through them.

No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection.

We apologise for the delays.

Latest Game Analytics outages

Data temporarily unavailable for querying - over 1 year ago
Raw export data is delayed - over 2 years ago
Processing delays - over 2 years ago
Elevated API Errors - over 2 years ago
Raw data export delay - over 2 years ago

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