Outage in Gamma
Issue affecting calls across our VoIP Products
Resolved Minor
September 20, 2024 - Started 9 months ago
- Lasted about 4 hours
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Outage Details
Following our previous update, we have continued to observe successful traffic across the network.
We will continue to monitor the traffic across our VoIP products for the next couple of hours and if we receive no further report we will close this notice at 3pm
Issued 20/09/2024 10:54
Our engineering team have identified the route cause of the issue affecting calls across our VoIP products, and have completed a reroute within our network.
We have now started to see successful traffic across all VoIP products and will continue to monitor the Network.
We apologise for any inconvenience this may have caused.
The next update will be at 1pm
Issued 20/09/2024 10:41
We are currently aware of an issue effecting calls across our VoIP products. This is currently being investigated and we will provide a further update by 11:00.
Apologies for the inconvenience this may be causing.
We will continue to monitor the traffic across our VoIP products for the next couple of hours and if we receive no further report we will close this notice at 3pm
Issued 20/09/2024 10:54
Our engineering team have identified the route cause of the issue affecting calls across our VoIP products, and have completed a reroute within our network.
We have now started to see successful traffic across all VoIP products and will continue to monitor the Network.
We apologise for any inconvenience this may have caused.
The next update will be at 1pm
Issued 20/09/2024 10:41
We are currently aware of an issue effecting calls across our VoIP products. This is currently being investigated and we will provide a further update by 11:00.
Apologies for the inconvenience this may be causing.
Components affected
Gamma General NetworkLatest Gamma outages
Horizon GUI - 1 day ago
Mobile service outage - data only - 6 days ago
Gamma Mobile - Data services - 15 days ago
SIP Trunk Call Manager inaccessible on browsers - 15 days ago
Horizon Collaborate - intermittent dropped calls - 23 days ago
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