Issue with 01709 numbers ported from Virgin Media

Following our previous update, testing has concluded that the issue is resolved. We will continue to monitor the situation to ensure stability. Additionally, we are engaging with the Network Operator for a comprehensive post-incident review and Root Cause Analysis (RFO). Thank you for your continued patience and support during this time.
We'll close this incident at 16:30
 
Issued 28/02/2025  13:10
Following our previous update, we are observing the restoration of services. We are actively engaging with the Network Operator to confirm resolution details and identify the root cause. Kindly proceed with retesting. We will provide a further update by 14:30.
 
Issued 28/02/2025. 12:07
We are aware of failed calls on Virgin Ported in 01709 numbers. This has been logged and escalated with the Network Operator. Thank you for your patience currently. A further update will be provided by 13:30