Garmin inReach Outage History

Garmin inReach experienced delayed activations for some customers, affecting both Iridium and LTE activation and subscription billing systems. The issue was investigated and resolved within 26 minutes.

New and factory-reset Garmin inReach devices experienced activation failures, hanging on the "Activating" status for 18 minutes. The issue affected the Iridium Activation and Subscription Billing components, while existing active devices continued to function normally. The activation problem was resolved without impacting current users.

Garmin inReach subscription services experienced a 2-hour outage affecting subscription management features including activations, plan changes, and cancellations. Both LTE and Iridium activation and billing systems were impacted during the incident. The service was fully restored after 2 hours of disruption.

Garmin inReach experienced a major service incident where data syncing was delayed for European customers across the inReach Desktop App, Earthmate Mobile App, and Explore Mobile App. The syncing issues affected all three applications simultaneously. The incident was resolved within 15 minutes of being reported.

Garmin inReach experienced a major incident where SMS messaging was delayed for customers in certain regions, affecting the SMS/Text Communication component. The issue lasted 33 minutes before being resolved. The service has returned to normal operation.

Garmin inReach experienced a 69-hour outage where media messages sent through the Messenger app via GSR56C aviation devices were failing. The incident affected SMS/Text Communication services and has been resolved.