Garmin Services Outage History

Garmin experienced a messaging issue affecting some inReach customers for 1.8 hours. The incident impacted the inReach Messaging service, causing delays in message delivery. The issue was investigated and resolved.

Some Garmin inReach customers experienced delays with messaging services during a 42-minute outage. The company actively investigated the issue affecting the inReach Messaging component. The incident was resolved after approximately 42 minutes of service disruption.

Garmin's inReach messaging service experienced an issue preventing customers from sending messages to SMS and email destinations for 2.2 hours. The problem affected the inReach Messaging component, impacting users' ability to communicate via their satellite devices. The issue was identified, fixed, and fully resolved after a monitoring period.

Garmin's Messenger, Earthmate, and Explore mobile apps experienced data syncing issues for customers in Europe, the Middle East, and Africa for 49 minutes. The incident affected the ability to sync data across these three mobile applications in the specified regions. Garmin resolved the issue after monitoring showed improved sync performance, with full resolution confirmed shortly after.

Garmin Services experienced a 35-minute incident affecting subscription management functionality, causing delays for users trying to manage their subscription plans. The issue impacted both LTE and Satellite activation and subscription billing components. The problem was identified and resolved with a fix implementation.

Garmin Services experienced reduced performance in the Europe region, causing sync timeouts and other functionality issues across multiple applications including Explore, Messenger, Earthmate, Alpha, and Tread mobile apps and websites. The incident lasted 37 minutes starting at 7:00 AM Eastern and has been resolved.

Garmin Services experienced a minor incident where inReach device activations were delayed for some customers, affecting both satellite and LTE activation and subscription billing systems. The issue was investigated and resolved within 27 minutes.

New and factory-reset Garmin inReach devices experienced activation failures, hanging on the "Activating" status for 15 minutes. The issue affected satellite activation and subscription billing components, while existing active devices continued to function normally. The incident was resolved after investigation and remediation.

Garmin subscription services experienced issues for 2 hours, affecting subscription management features including activations, plan changes, and cancellations. The incident impacted both LTE and satellite activation and billing systems. The service disruption was resolved after investigation and remediation efforts.

Garmin's inReach Desktop App, Earthmate Mobile App, and Explore Mobile App experienced data syncing issues affecting customers in Europe. The incident impacted the Garmin Explore Mobile App and Garmin Earthmate Mobile App for 12 minutes. The syncing problems were resolved after investigation and remediation efforts.