Garmin Services Outage History

Garmin Services experienced a minor incident where inReach device activations were delayed for some customers, affecting both satellite and LTE activation and subscription billing systems. The issue was investigated and resolved within 27 minutes.

New and factory-reset Garmin inReach devices experienced activation failures, hanging on the "Activating" status for 15 minutes. The issue affected satellite activation and subscription billing components, while existing active devices continued to function normally. The incident was resolved after investigation and remediation.

Garmin subscription services experienced issues for 2 hours, affecting subscription management features including activations, plan changes, and cancellations. The incident impacted both LTE and satellite activation and billing systems. The service disruption was resolved after investigation and remediation efforts.

Garmin's inReach Desktop App, Earthmate Mobile App, and Explore Mobile App experienced data syncing issues affecting customers in Europe. The incident impacted the Garmin Explore Mobile App and Garmin Earthmate Mobile App for 12 minutes. The syncing problems were resolved after investigation and remediation efforts.

Garmin Services experienced a major incident affecting SMS messaging through inReach Messaging for customers in certain regions. The issue caused delays in SMS message delivery for affected users. The incident was resolved after 35 minutes of investigation and remediation efforts.

Garmin Services experienced an issue where media messages sent through the Messenger app via GSR56C devices were failing. The problem affected inReach Messaging functionality and lasted for 9 minutes while the team investigated the issue.