Outage in Gather
Connection failures for some spaces
Resolved MajorIncident Report
Users in some spaces are unable to connect on video. We're investigating. We apologize for the disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/28/2023 06:47AM
Our ramp-up process caused 3-4 minutes of disruption for some users. Once more, we apologize for the disruption! Service should be fully restored, but we'll continue to monitor the situation a little longer just to be sure.
MONITORING
over 2 years ago - at 03/28/2023 06:27AM
Our provider has resolved their incident and we're restoring spaces to their previous video backend. We'll continue to monitor the situation as that rolls out.
MONITORING
over 2 years ago - at 03/28/2023 05:53AM
We've mitigated the issue by moving spaces to an alternate video backend and are monitoring the results. Users should not have to refresh to receive the fix. Please report an issue in Gather if you're still seeing issues!
INVESTIGATING
over 2 years ago - at 03/28/2023 05:46AM
Users in some spaces are unable to connect on video. We're investigating. We apologize for the disruption.
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