Outage in Gather

Error When Guests Access Spaces through Mobile App

Resolved Major
November 28, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue that gave some customers an error when trying to join a space through a mobile app. We've identified the root cause, and we recommend anyone who encounters this issue to refresh their app. This should resolve the problem.
Components affected
Gather Spaces
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/29/2023 02:28AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/28/2023 11:22PM

We are aware of an issue that gave some guests an error when trying to join a space through a mobile app. We've identified the root cause, and we recommend anyone who encounters this issue to refresh their app. This should resolve the problem.

MONITORING over 1 year ago - at 11/28/2023 11:09PM

We are aware of an issue that gave some customers an error when trying to join a space through a mobile app. We've identified the root cause, and we recommend anyone who encounters this issue to refresh their app. This should resolve the problem.

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