Gather Outage History

Gather experienced a major incident where some users were unable to access their spaces. The issue affected Gather Spaces for approximately 2.2 hours before being resolved. The service team investigated and resolved the access problem, with a monitoring period to ensure stability.

Some users experienced access issues with their Gather 2.0 spaces, preventing them from entering their virtual environments. The incident affected Gather Spaces functionality for approximately 2.6 hours. Engineers implemented improvements that restored access for most users, and the issue was fully resolved after users refreshed their applications.

Some Gather users experienced inability to access their spaces for approximately 8.7 hours. The engineering team investigated and resolved the underlying issue affecting space access. Users were advised to refresh and retry joining their spaces, with support available for any persistent problems.

Some users experienced login and access issues when trying to join Gather V1 and V2 spaces for approximately 3.5 hours. The incident affected Gather Spaces functionality, preventing users from accessing their virtual spaces. Engineers identified the root cause, deployed a fix, and fully restored space access, with users advised to refresh their browsers if they continued experiencing issues.

Some users experienced issues accessing their Gather spaces due to a technical problem that prevented them from joining. The incident affected Gather Spaces functionality for approximately 1 hour. Engineers identified and deployed a fix, restoring space access and advising users to refresh their browsers to resolve any lingering issues.

Gather experienced a login system issue that prevented users from accessing the service for 54 minutes. The problem was identified and actively worked on by the team. The issue was resolved and login access was fully restored, with users advised to contact support if they continued experiencing problems.

A major issue in Gather Classic (1.0) caused users to be unable to join spaces when interactive objects were deleted from those spaces. The problem affected space accessibility for approximately 4.8 hours before engineers successfully resolved the incident.

Gather Classic (1.0) experienced an issue where avatars and wearables were rendering incorrectly, affecting users' visual appearance in the platform. The incident lasted 1.7 hours while engineers worked on a solution. The issue was resolved and users were advised to refresh their sessions to restore proper avatar and wearable functionality.

Gather 2.0 experienced a major issue where meeting recordings were failing or being cut off prematurely, lasting approximately 10 days. The incident affected users' ability to successfully record meetings on the platform. Engineers resolved the primary recording issue and advised users to contact support if they continue experiencing problems.