Outage in GBG

Service Disruption - Loqate/AddressComplete, AddressComplete V4

Resolved Major
December 17, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the Loqate services listed below. We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/17/2024 06:33PM

This incident has been resolved.
The incident duration was between 15:50 - 18:25 GMT 17-Dec-2024

INVESTIGATING 2 months ago - at 12/17/2024 04:41PM

Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the Loqate services listed below.

We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.

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