Outage in GBG

Service Disruption - greenID - DVS Hub - All Documents

Resolved Major
March 13, 2025 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Please be advised that the all DVS data sources may experience errors. Resolution time is currently unknown. We will provide further updates on this once the data source provider (DVS) has new information.
Components affected
GBG DVS Hub - All Docs
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2025 11:59PM

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 17:00 - 19:09 AEDT 13/03/2025

MONITORING about 1 month ago - at 03/13/2025 10:45AM

A fix has been implemented and the situation is being monitored with our counterparts from DVS to make sure the issue is fully resolved. At this point, customers may still experience intermittent issues.

INVESTIGATING about 2 months ago - at 03/13/2025 06:34AM

Please be advised that the all DVS data sources may experience errors.

Resolution time is currently unknown.

We will provide further updates on this once the data source provider (DVS) has new information.

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