Outage in GBG

Service Disruption intermittent - greenID - DVS Hub (All Documents)

Minor
March 14, 2025 - Started about 1 month ago
Official incident page

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Outage Details

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses. We appreciate your patience during this time.
Components affected
GBG DVS Hub - All Docs
Latest Updates ( sorted recent to last )
IDENTIFIED 10 days ago - at 04/16/2025 03:52AM

The recent critical outage has been downgraded to an intermittent outage as the error rates have DECLINED.

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses.

We appreciate your patience during this time.

INVESTIGATING 10 days ago - at 04/16/2025 03:36AM

Please be advised that the greenID Datasource provider DVS is currently experiencing errors for all their datasources.

Transactions with the DVS datasources may produce errors.

The GBG team are working with DVS to determine the issue and the next update will be provided when new information becomes available.

INVESTIGATING 10 days ago - at 04/16/2025 03:35AM

Please be advised that the greenID Datasource provider DVS is currently experiencing errors for all their datasources.

Transactions with the DVS datasources may produce errors.

The GBG team are working with DVS to determine the issue and the next update will be provided when new information becomes available.

IDENTIFIED 16 days ago - at 04/10/2025 03:36AM

The recent critical outage has been downgraded to an intermittent outage as the error rates have declined.

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses.

We appreciate your patience during this time.

IDENTIFIED 16 days ago - at 04/10/2025 03:06AM

Please be advised that the greenID Datasource provider DVS is currently experiencing errors for ALL their datasources.

Transactions with the DVS datasources may produce errors.

The GBG team are working with DVS to determine the issue and the next update will be provided when new information becomes available.

IDENTIFIED 19 days ago - at 04/07/2025 05:25AM

The recent critical outage has been downgraded to an intermittent outage as the error rates have declined.

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses.

We appreciate your patience during this time.

INVESTIGATING 19 days ago - at 04/07/2025 03:34AM

Please be advised that the greenID Datasource provider DVS is currently experiencing errors for ALL their datasources.

Transactions with the DVS datasources may produce errors.

The GBG team are working with DVS to determine the issue and the next update will be provided when new information becomes available.

IDENTIFIED 25 days ago - at 04/01/2025 04:15AM

The recent critical outage has been downgraded to an intermittent outage as the error rates have declined.

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses. We appreciate your patience during this time.

IDENTIFIED 26 days ago - at 04/01/2025 02:20AM

Please be advised that the greenID Datasource provider DVS is currently experiencing errors for all their datasources.

Transactions with the DVS datasources may produce errors.

The GBG team are working with DVS to determine the issue and the next update will be provided when new information becomes available.

IDENTIFIED about 1 month ago - at 03/25/2025 10:07PM

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses. We appreciate your patience during this time.

IDENTIFIED about 1 month ago - at 03/14/2025 05:25AM

Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the DVS is experiencing an unprecedented surge in transactions. As a result, users may encounter intermittent error responses. We appreciate your patience during this time.

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