Outage in GBG
Service Disruption - greenID API and Web
Resolved Major
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Outage Details
Components affected
GBG greenID Mobile V2 GBG GreenID Admin Panel GBG AU / NZ GreenID Production Environment GBG greenID HostedLatest Updates ( sorted recent to last )
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the greenID services listed below.
The detail error is a n HTTP: 500 error code.
We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.
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