Outage in GBG
Supplier Service Incident for - GreenID - NZ illion Tenancy (FCS)
Resolved MinorIncident Report
Summary AI Generated
GBG's GreenID service for the NZ illion Tenancy experienced a disruption caused by a supplier service outage, preventing users from accessing the service. The incident lasted 54 minutes, from 08:11 to 09:26 AEST on May 26, 2026. Service was restored after working with the supplier to resolve the issue, with root cause analysis planned.
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/26/2026 12:21AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 26/05/2026 08:11 AEST
Incident Resolution Time: 26/05/2026 09:26 AEST
INVESTIGATING
3 days ago - at 05/25/2026 11:28PM
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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