GBG experienced a major service disruption affecting the Peru Identity (0520) component that prevented users from accessing the service for 2.4 hours on May 21, 2026. The incident began at 14:42 BST and was fully resolved by 17:36 BST, with service restoration confirmed and root cause analysis planned.
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Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 21/05/2026 14:42 BST
Incident Resolution Time: 21/05/2026 15:50 BST
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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