Outage in GBG
Service Incident for ID3global - Australia Property (0526)
Resolved MajorIncident Report
Summary AI Generated
GBG's ID3global Australia Property service (0526) experienced a major service disruption lasting 9.4 hours on May 16, 2026, preventing users from accessing the property verification service. The incident began at 12:27 BST and was fully resolved at 23:47 BST the same day. Service has been restored and the team will investigate the root cause to prevent future occurrences.
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG Australia Property 2 (0526)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/16/2026 10:47PM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 16/05/2026 21:25 AEST
Incident Resolution Time: 16/05/2026 23:25 AEST
INVESTIGATING
5 days ago - at 05/16/2026 04:41PM
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 16/05/2026 12:27 BST
Next Update: 17/05/2026 09:00 BST
IDENTIFIED
5 days ago - at 05/16/2026 01:26PM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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