Outage in GBG
Supplier Service Incident for - GreenID - ASIC Personal Name Search
Resolved MinorIncident Report
Summary AI Generated
GBG's supplier experienced a service disruption that prevented users from accessing the ASIC Personal Name Search functionality within the GreenID service. The incident lasted approximately 13 hours, from June 10th at 20:12 AEST until resolution on June 11th at 09:15 AEST. Service was fully restored after GBG worked with their supplier to resolve the issue.
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Components affected
GBG ASIC Personal Name SearchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2026 12:17AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 10/06/2026 20:12 AEST
Incident Resolution Time: 11/06/2026 09:15 AEST
INVESTIGATING
1 day ago - at 06/10/2026 09:52PM
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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