Outage in Gemini

Customers Not Receiving SMS 2FA

Resolved Minor
October 11, 2023 - Started almost 2 years ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently investigating an issue with users being unable to receive their 2FA codes via text message. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Components affected
Gemini Mobile App
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/11/2023 09:16PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 10/11/2023 08:47PM

We are currently investigating an issue with users being unable to receive their 2FA codes via text message. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

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