Outage in Genially

Issue Loading Our Viewer in Genially

Resolved Major
March 13, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing issues when trying to load our viewer in Genially. Users report that the viewer either fails to load completely, takes too long, or displays an error message. This issue is affecting multiple users across different browsers and devices.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/13/2025 01:29PM

This incident has been resolved.

MONITORING 2 months ago - at 03/13/2025 11:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 03/13/2025 11:37AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 03/13/2025 11:32AM

We are experiencing issues when trying to load our viewer in Genially. Users report that the viewer either fails to load completely, takes too long, or displays an error message. This issue is affecting multiple users across different browsers and devices.

Latest Genially outages

View not loading - about 2 months ago

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