Is Genially Down? Check current status

Check if Genially is down, official outages, user-reported issues, and outages map.

Current Genially status

Genially is working normally

Updated from Genially official status page

Genially not working for you?

Genially service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Genially Outage Map

View Genially Reports Map

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  • Track outages in real-time
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Genially recent outages and downtime history

IsDown has tracked 17 incidents since started monitoring Genially status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Genially outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 23, 2025
04:34 PM CEST
Major
Partial errors and degraded performance in Genially
The issue has been identified and a fix is being implemented.
about 1 hour
Sep 11, 2025
01:45 PM CEST
Major
Editor is down
We are currently investigating this issue.
24 minutes
Jun 26, 2025
10:22 AM CEST
Minor
403 error when an user creates a new genially
Creates correctly the Genially, but later redirects to a 403 error. Later is possible to enter to...
37 minutes
Jun 10, 2025
01:20 PM CEST
Minor
Issues with AI Features in the Editor
Due to ongoing issues with OpenAI services, some of the AI-powered features in our editor may not...
about 7 hours
Jun 04, 2025
12:22 PM CEST
Major
Timeout on genially viewer
We are currently investigating this issue.
23 minutes
May 27, 2025
11:05 AM CEST
Minor
500 errors in some creations
In some creations our users receive a 500 errors entering to view and live sessions
43 minutes
May 20, 2025
05:15 PM CEST
Major
Bad Gateway errors in the View
We are currently investigating this issue.
about 2 hours
May 09, 2025
12:54 PM CEST
Minor
Problems in View and Editor with Firefox browsers
We detected an issue when users open their creations to edit or share
about 1 hour
Apr 01, 2025
07:55 PM CEST
Minor
Error getting geniallys in dashboard
The issue has been identified and a fix is being implemented.
about 1 hour
Apr 01, 2025
11:38 AM CEST
Minor
PDF Download is not working properly
We are currently investigating this issue.
about 4 hours
Sign up to check more outage history

Be the first to know when Genially goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Genially status

See what users are saying about Genially issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Mary - Issues uploading presentations.

  • Garbiñe - It's not letting me open my slides.

  • Yvonne - I can't enter Genially and get this when I click on it: 503 ERROR The request could not be satisfied. The Lambda function associated with the CloudFront distribution is invalid or doesn't have the required permissions. We can't connect to the server for this app or website at this time. There m....

  • Brian - Server down, can't get on the website, it just keeps loading.

  • Francois - Genially Dashboard has been stuck on loading widget for 15 minutes now..

    Dashboard

  • J - view.genially being very temperamental, only working intermittently.

  • Mary - I'm getting this error when I try to preview my genially. view.genially.com’s server IP address could not be found..

  • Galaad - Impossible to load the page but no error message appears..

  • Nadiia - Editor page isn't opening .

  • Devyn - Literally 5 minutes before a class and the presentation won't load. Everything else is working..

  • deborah - can't edit a genially I was working on two hours ago. I'm the only contributor so it can't come from multiple people editing it at the same time..

  • Sam - Published activities not loading.

  • Melanie - Can't download the PDF version..

  • Wira - I can't sign up genially because "403 forbidden".

  • Sivanandana - Genially's website is showing "403 Forbidden" in both my devices..

  • anisa - i can't use genially, genially show "forbiden 403".

  • sarah - its not loading presentations.

  • Sirin - I couldn't create an account...it's showing 403 forbidden.

  • Kushagra - showing 403 forbidden https://genially.com/template/illustration-infographic/.

  • Peter - I can´t sign up. It kicks me out of it every time i try to sign up!.

  • Dominik - Iframe not showing error 500.

  • Frank - On my paying and on my free account the public genial.ly isn't available.

  • Ezra - I was working on a project then suddenly the site doesn't let me update anything anymore. When I tried to reload the page, it says 403 Forbidden.

  • Diego - The site freezes when you press any button .

  • gloria - infinite loading screen when opening genially link on iphone.

  • Migle - Genially doesn't open, the page shows 403 Forbidden.

  • Rebecca - It's hanging on the loading screen on many editor pages..

  • C - Genially won't load past the log in screen.

  • Amy - presentations aren't loading, can't start a presentation at all.

  • L - Screen is cutting off at the bottom on preview..

Users who monitor Genially status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Genially. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft Azure

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OK
Cloudflare

Cloudflare

MINOR
View all services Start Monitoring Your Dependencies

Interactive content creation platform that allows users to design presentations, infographics, and other digital materials, with features for importing PowerPoint files and exporting projects as HTML or PDF/images.

Monitoring Genially since October 2022

Tracking 9 Genially services and regions

Need help? Try here:
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Check their status page.

17 incidents in 2025

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How to monitor the status of Genially and all your dependencies?

IsDown is a status page aggregator that monitors if Genially and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Genially, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Genially?

IsDown monitors Genially health in almost real-time

Every few minutes we go to the status page of Genially (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Genially's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Genially, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Genially and other services.

One status page to monitor all your external dependencies

What you get when monitoring Genially with IsDown

Track Genially incidents and downtimes by severity

IsDown checks Genially official status page for major/minor outages or downtimes. A major outage is when Genially experiences a critical issue that severely affects one or more services/regions. A minor incident is when Genially experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Genially outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Genially

Genially and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Genially outages and downtimes

IsDown collects all information from the outages published in Genially status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Genially maintenance events

Genially publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Genially outages that impact your business

IsDown monitors Genially and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Genially but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Genially and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Genially and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Genially or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Genially and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Genially or other services

Send outage information from Genially and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Genially and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Genially and other services to your tools

Share Genially status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Genially down?'

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Share Genially status in your status page

Genially Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Genially outages, IsDown monitors Genially's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Genially status page monitoring with real-time incident details.
Monitor 4,522+ services including Genially in a single dashboard.
Instant Genially outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Genially official status and user-reported issues.
Maintenance feed for Genially
Granular alerts filtering by Genially components and regions.
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Frequently Asked Questions

Is Genially down today?

Genially isn't down. You can check Genially status and incident details on the top of the page. IsDown continuously monitors Genially official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Genially status?

Genially is currently operational. You can check Genially status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Genially outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Genially down today or just slow?

Currently there's no report of Genially being slow. Check on the top of the page if there are any reported problems by other users.

How are Genially outages detected?

IsDown monitors the Genially official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Genially having an outage right now?

Genially last outage was on September 23, 2025 with the title "Partial errors and degraded performance in Genially"

How to check if Genially is down?

Why use IsDown to monitor Genially instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Genially and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Genially?

IsDown and DownDetector help users determine if Genially is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Genially's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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