Is Genially Down?

Live Genially status. See if Genially is down, view recent outages, and get real-time alerts when problems start.

What is Genially current status?

Genially is operational

IsDown pulls data from Genially's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Genially not working for you?

Genially issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Genially outage history

IsDown has tracked 13 incidents since started monitoring Genially status in October 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jun 04 2025

    5 days ago · lasted 23 minutes

    We are currently investigating this issue.

  • May 27 2025

    13 days ago · lasted 43 minutes

    In some creations our users receive a 500 errors entering to view and live sessions

  • May 20 2025

    20 days ago · lasted about 2 hours

    We are currently investigating this issue.

  • Oct 2022 ...
    IsDown started monitoring Genially status

    We've tracked and collected 13 incidents since started monitoring Genially status

Sign up and check all outage history
Be the First to Know When Vendors Go Down

Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.

Start Monitoring Your Vendors 14-day free trial · No credit card required · No setup required - just add your vendors
Monitor Genially and all your dependencies

Genially comments about outages

  • G

    Galaad

    Impossible to load the page but no error message appears.

  • N

    Nadiia

    Editor page isn't opening

  • D

    Devyn

    Literally 5 minutes before a class and the presentation won't load. Everything else is working.

  • D

    deborah

    can't edit a genially I was working on two hours ago. I'm the only contributor so it can't come from multiple people editing it at the same time.

  • S

    Sam

    Published activities not loading

  • M

    Melanie

    Can't download the PDF version.

  • W

    Wira

    I can't sign up genially because "403 forbidden"

  • S

    Sivanandana

    Genially's website is showing "403 Forbidden" in both my devices.

  • A

    anisa

    i can't use genially, genially show "forbiden 403"

  • S

    sarah

    its not loading presentations

  • S

    Sirin

    I couldn't create an account...it's showing 403 forbidden

  • K

    Kushagra

    showing 403 forbidden https://genially.com/template/illustration-infographic/

  • P

    Peter

    I can´t sign up. It kicks me out of it every time i try to sign up!

  • D

    Dominik

    Iframe not showing error 500

  • F

    Frank

    On my paying and on my free account the public genial.ly isn't available

  • E

    Ezra

    I was working on a project then suddenly the site doesn't let me update anything anymore. When I tried to reload the page, it says 403 Forbidden

  • D

    Diego

    The site freezes when you press any button

  • G

    gloria

    infinite loading screen when opening genially link on iphone

  • M

    Migle

    Genially doesn't open, the page shows 403 Forbidden

  • R

    Rebecca

    It's hanging on the loading screen on many editor pages.

  • C

    C

    Genially won't load past the log in screen

  • A

    Amy

    presentations aren't loading, can't start a presentation at all

  • L

    L

    Screen is cutting off at the bottom on preview.

  • H

    Hannes

    Genially not working at the moment

  • K

    Karl

    Can't log in!! No way to edit or present my genially's

  • S

    Selin

    This site can’t be reachedCheck if there is a typo in auth.genially.com. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN

  • T

    Toni

    I can't access the Genially login page. I need urgent access to genially. We have an event this afternoon and I need to get the map working

  • L

    Lender

    I get an error when I want to log into my accounts.

  • T

    Tony

    No pages are loading past the log in screen.

  • E

    Eduardo

    The page is loading, but never finish loading

  • G

    Giulia

    Genially doesn't open the presentations, it keeps loading.

  • A

    ara

    I can't open the platform. It's just been loading for ages

  • E

    Edu

    not loading in 504 gateway error

  • A

    AJ

    I get a 504 error message

  • C

    Charlie

    Editor options does not load projects.

IsDown Logo

Be the First to Know When Vendors Go Down

Like DownDetector, but with official status information and alerts

Monitoring 4200+ services in real-time
Get alerts before your customers do
Build professional status pages in minutes
Setup in under 2 minutes
No credit card • Cancel anytime

Related Services Dashboard

Services commonly monitored together with Genially

Frequently Asked Questions

Is Genially down today?

Genially isn't down. You can check Genially status and incident details on the top of the page. IsDown continuously monitors Genially official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Genially status?

Genially is currently operational. You can check Genially status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Genially outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Genially slow today?

Currently there's no report of Genially being slow. Check on the top of the page if there are any reported problems by other users.

How are Genially outages detected?

IsDown monitors the Genially official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Genially outage?

Genially last outage was on June 04, 2025 with the title "Timeout on genially viewer"

Genially not working for you? How do I know if Genially is down?

How can I check Genially status and outages?

Why use IsDown to monitor Genially instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Genially and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Genially status changes?

IsDown offers an easy way to monitor Genially with maximum flexibility

Major Outages Notifications

IsDown monitors Genially for major outages. A major outage is when Genially experiences a critical issue that severely affects one or more services/regions. When Genially marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Genially status page for minor outages. A minor outage is when Genially experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Genially status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Genially publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Genially and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Genially and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

We play well with others

Get Genially outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required