Outage in Genially

500 errors in some creations

Resolved Minor
May 27, 2025 - Started 7 days ago - Lasted 43 minutes
Official incident page

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Outage Details

In some creations our users receive a 500 errors entering to view and live sessions
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/27/2025 09:47AM

This incident has been resolved.

IDENTIFIED 7 days ago - at 05/27/2025 09:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 05/27/2025 09:05AM

In some creations our users receive a 500 errors entering to view and live sessions

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