Outage in Genially

Editor is down

Resolved Major

September 11, 2025 - Started about 2 months ago - Lasted 24 minutes
Official incident page

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We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 09/11/2025 11:48AM

We had in issue with our database that provoked this problem

INVESTIGATING about 2 months ago - at 09/11/2025 11:45AM

We are currently investigating this issue.

Latest Genially outages

Partial errors and degraded performance in Genially - about 1 month ago

403 error when an user creates a new genially - 4 months ago

Issues with AI Features in the Editor - 5 months ago

Timeout on genially viewer - 5 months ago

500 errors in some creations - 5 months ago

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