Outage in Genome
Disruption of SEPA instant payments
Resolved Minor
November 18, 2025 - Started 5 months ago
- Lasted 32 minutes
Incident Report
Dear Client,
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive SEPA Instant transfers.
Please use regular SEPA credit transfers in order to send or receive payments.
We're already identified the issue on 3rd party provider and working on the solution.
We're already working on resolving the issue.
Thank you for your understanding!
Kind regards,
Genome team
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive SEPA Instant transfers.
Please use regular SEPA credit transfers in order to send or receive payments.
We're already identified the issue on 3rd party provider and working on the solution.
We're already working on resolving the issue.
Thank you for your understanding!
Kind regards,
Genome team
Components affected
Genome Bank TransferTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
5 months ago - at 11/18/2025 12:31PM
Dear Client,
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive SEPA Instant transfers.
Please use regular SEPA credit transfers in order to send or receive payments.
We're already identified the issue on 3rd party provider and working on the solution.
We're already working on resolving the issue.
Thank you for your understanding!
Kind regards,
Genome team
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