Outage in Genome
Outage of SEPA instant payments
Resolved Major
May 18, 2026 - Started 11 days ago
- Lasted about 1 hour
Incident Report
Dear Client,
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive nor send SEPA Instant transfers.
We're already working on resolving the issue.
Thank you for your understanding!
For further updates, please follow the Genome status page.
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive nor send SEPA Instant transfers.
We're already working on resolving the issue.
Thank you for your understanding!
For further updates, please follow the Genome status page.
Components affected
Genome Bank TransferTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
11 days ago - at 05/18/2026 04:15PM
Dear Client,
We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive nor send SEPA Instant transfers.
We're already working on resolving the issue.
Thank you for your understanding!
For further updates, please follow the Genome status page.
11 days ago - at 05/18/2026 04:21PM
Dear Customer, issue was identified on third party vendor.
We’re already working on it and will update you shortly with the results.
Thank you for your patience.
Best regards,
Genome team
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