Outage in Georgia Tech IT

oscar.gatech.edu : registration down

Resolved Minor
August 17, 2022 - Started over 2 years ago - Lasted 12 days

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Outage Details

As of 0920, OIT staff have mitigated the issue affecting banner and affected services such as registration via CHG0029269.

At this time, server load has been identified as a possible cause of the incident, but staff are continuing to troubleshoot the problem as well as monitor the service throughout the day.

If you continue to have issues or have concerns, please file an incident via services.gatech.edu.

Components affected
Georgia Tech IT Academic Services
Latest Updates ( sorted recent to last )
over 2 years ago - at 08/17/2022 01:29PM

As of 0920, OIT staff have mitigated the issue affecting banner and affected services such as registration via CHG0029269.

At this time, server load has been identified as a possible cause of the incident, but staff are continuing to troubleshoot the problem as well as monitor the service throughout the day.

If you continue to have issues or have concerns, please file an incident via services.gatech.edu.

over 2 years ago - at 08/17/2022 02:15PM

Personnel are monitoring registration for load impact.

over 2 years ago - at 08/19/2022 03:00PM

As of 1045, OIT staff have received and verified reports of Oscar registration not being available or slow. Staff are investigating the cause of the issue in an effort to resolve the problem. Please come back to this site for current updates.

over 2 years ago - at 08/19/2022 04:03PM

OIT staff have mitigated the issue with Oscar registration via CHG0029287.

Oscar registration is available again as of 1130 and staff continue to analyze the root cause of the initial problem, believing it to be server load.

If you have questions, concerns, or continue to have problems using registration, please file a ticket via services.gatech.edu

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