Outage in Georgia Tech IT
Kaltura (MediaSpace) Video Outage
Resolved Minor
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Outage Details
Kaltura engineers are currently working on a resolution.
Components affected
Georgia Tech IT GTPELatest Updates ( sorted recent to last )
What is the issue: Kaltura is experiencing service degradation. Users might receive error messages including API Error, 504 gateway timeout, or a blank page. This impacts Canvas My Media, the Media Gallery, and all mediaspace.gatech.edu videos.
Kaltura engineers are currently working on a resolution.
Current status: Kaltura's engineering team has mitigated the issue that caused the outage. Videos are currently loading in My Media, the Media Gallery, and MediaSpace. However, users may see slow load times as the service recovers.
We will continue monitoring Kaltura video performance and will provide an update once the vendor marks the incident as resolved.
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