Enterprise Backup Storage Issue Impacting Oracle Databases

Performance for some Oracle databases has been impacted by a hardware failure on the server where they write their backups. No customers have reported issues and no data has been lost. A ticket has been submitted with the hardware vendor to have the errant drives replaced.

OIT staff are still working with the designated vendor to resolve this issue. Parts are being ordered. Impact so far has been intermittent slowness for accessing data on the affected storage but not a complete outage. If you have questions or concerns, please file a ticket via services.gatech.edu

OIT staff have replaced the affected storage drives and storage as well as dependent applications are back to 100% performance. If you have questions or concerns, please file a ticket via services.gatech.edu.