Outage in Georgia Tech IT

OneDrive client application login and data sync issues.

Resolved Minor
April 07, 2023 - Started over 2 years ago - Lasted 6 days

Incident Report

Users have reported OneDrive client application login and data sync issues.
OneDrive online is operational and can be used as an alternative. OIT is investigating
Components affected
Georgia Tech IT Cloud Storage

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Latest Updates ( sorted recent to last )
over 2 years ago - at 04/07/2023 03:48PM

Users have reported OneDrive client application login and data sync issues.
OneDrive online is operational and can be used as an alternative. OIT is investigating

over 2 years ago - at 04/10/2023 11:51AM

Microsoft has requested troubleshooting steps be attempted. Details are published in Intranet of People (IoP) on Teams.

over 2 years ago - at 04/12/2023 11:58AM

Some of the previously affected OneDrive client applications are operational again. Microsoft has been notified and is continuing to assist with troubleshooting this issue. Currently known workarounds and resolutions are: Use OneDrive online, use OneDrive on another client machine, use OneDrive on a re-imaged client machine.

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