Outage in Georgia Tech IT

IAM Login Issues

Resolved Major
October 23, 2025 - Started 10 days ago - Lasted 44 minutes

Incident Report

We are currently experiencing authentication issues across several internal websites and services due to IAM login failures. Automated synthetic transactions are unable to authenticate successfully, and LDAP data is not being retrieved.

This issue may impact user access and service functionality. Investigation is underway to identify the root cause and restore normal operations.
Components affected
Georgia Tech IT Email and Calendaring Georgia Tech IT GTPE Georgia Tech IT Identity Georgia Tech IT Network Georgia Tech IT Academic Services Georgia Tech IT Campus Services - ITG

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Latest Updates ( sorted recent to last )
10 days ago - at 10/23/2025 06:39AM

We are currently experiencing authentication issues across several internal websites and services due to IAM login failures. Automated synthetic transactions are unable to authenticate successfully, and LDAP data is not being retrieved.

This issue may impact user access and service functionality. Investigation is underway to identify the root cause and restore normal operations.

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