Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Georgia Tech IT

Lustre project file system issues on Phoenix cluster

Resolved Minor
March 25, 2026 - Started 7 days ago - Lasted about 2 hours

Incident Report


Dear Phoenix Users,
Summary: /storage/coda1 is partially available from Phoenix cluster, affecting users with project directories in that file system (Lustre project storage).
Details: One of the metadata servers for the Phoenix Lustre project storage system rebooted overnight and has not yet returned to service. We are working to restore access.
Impact: Login via ssh to Phoenix may hang temporarily for all users but should eventually succeed. Researchers who have not migrated from Lustre project storage to VAST may not be able to access Phoenix OnDemand, and access to Lustre project storage may not be available from any Phoenix system. VAST project storage is not affected, nor is Lustre scratch storage.
Thank you for your patience as we work to resolve this issue. Please contact pace-support@oit.gatech.edu for any questions or concerns.
Best,
-The PACE Team
Components affected
Georgia Tech IT Academic Services

Need to monitor Georgia Tech IT outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
7 days ago - at 03/25/2026 01:00PM


Dear Phoenix Users,
Summary: /storage/coda1 is partially available from Phoenix cluster, affecting users with project directories in that file system (Lustre project storage).
Details: One of the metadata servers for the Phoenix Lustre project storage system rebooted overnight and has not yet returned to service. We are working to restore access.
Impact: Login via ssh to Phoenix may hang temporarily for all users but should eventually succeed. Researchers who have not migrated from Lustre project storage to VAST may not be able to access Phoenix OnDemand, and access to Lustre project storage may not be available from any Phoenix system. VAST project storage is not affected, nor is Lustre scratch storage.
Thank you for your patience as we work to resolve this issue. Please contact pace-support@oit.gatech.edu for any questions or concerns.
Best,
-The PACE Team

7 days ago - at 03/25/2026 01:21PM

The Phoenix OnDemand server has become unresponsive, so all users will now be unable to reach it. The PACE team is investigating.
Access to the Lustre project storage filesystem has been restored, and it is now accessible from login and compute nodes. PACE continues to monitor the filesystem.

7 days ago - at 03/25/2026 01:36PM

OnDemand Phoenix has returned to service.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook