Outage in Georgia Tech IT

Outbound Calling Issues from Cisco IP Phones

Resolved Minor
October 17, 2025 - Started 2 days ago - Lasted about 1 hour

Incident Report

OIT Telecom has received reports of issues placing outbound calls from Cisco IP phones on campus. Engineers are actively investigating the issue. Further updates will be provided as the investigation continues.
Components affected
Georgia Tech IT Network

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
2 days ago - at 10/17/2025 06:36PM

OIT Telecom has received reports of issues placing outbound calls from Cisco IP phones on campus. Engineers are actively investigating the issue. Further updates will be provided as the investigation continues.

2 days ago - at 10/17/2025 06:45PM

The issue has been identified to be an issue with one of the campus upstream voice providers which is preventing users with Cisco IP phones from calling off-campus phone numbers. Calling within campus and 911 calls are still fully operational. Engineers are actively working with the upstream voice provider to resolve the issue. We will continue to provide additional updates as restoration efforts progress.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook