Outage in Georgia Tech IT

GlobalProtect VPN - User/Group-based Policy Issues

Resolved Minor
January 28, 2025 - Started 6 months ago - Lasted about 1 hour

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Outage Details

OIT Network Engineering is aware of issues affecting a subset of GlobalProtect VPN users who are unable to access resources protected by user/group-based firewall policy (also known as User-ID). As a result, many users are not able to access various systems and applications.

The cause of the issue has been identified and engineers are actively working towards a resolution. Further updates will be provided as progress is made.
Components affected
Georgia Tech IT Network
Latest Updates ( sorted recent to last )
6 months ago - at 01/27/2025 09:05PM

OIT Network Engineering is aware of issues affecting a subset of GlobalProtect VPN users who are unable to access resources protected by user/group-based firewall policy (also known as User-ID). As a result, many users are not able to access various systems and applications.

The cause of the issue has been identified and engineers are actively working towards a resolution. Further updates will be provided as progress is made.

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