Outage in Georgia Tech IT
Phoenix storage performance degraded
Resolved Minor
March 19, 2025 - Started about 1 year ago
- Lasted 2 days
Incident Report
Performance of Phoenix project storage is currently degraded. Multiple redundant disks failed yesterday and today, and storage is slowed while the redundant pool rebuilds.
Researchers may experience significant slowness in read & write performance on Phoenix project storage until the process is complete. Conda environments located in project storage may be very slow to load (even if the python script to run is located elsewhere) or fail to activate, while attempts to view project storage files via the OnDemand web portal may time out.
Researchers may experience significant slowness in read & write performance on Phoenix project storage until the process is complete. Conda environments located in project storage may be very slow to load (even if the python script to run is located elsewhere) or fail to activate, while attempts to view project storage files via the OnDemand web portal may time out.
Components affected
Georgia Tech IT Academic ServicesNeed to monitor Georgia Tech IT outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 1 year ago - at 03/19/2025 08:56PM
Performance of Phoenix project storage is currently degraded. Multiple redundant disks failed yesterday and today, and storage is slowed while the redundant pool rebuilds.
Researchers may experience significant slowness in read & write performance on Phoenix project storage until the process is complete. Conda environments located in project storage may be very slow to load (even if the python script to run is located elsewhere) or fail to activate, while attempts to view project storage files via the OnDemand web portal may time out.
about 1 year ago - at 03/20/2025 02:09PM
Performance has improved since yesterday but remains degraded as the copyback process in the redundant array is now running following the completion of the pool rebuild. Researchers may still experience slower performance than usual.
Latest Georgia Tech IT outages
Issue With Logging In Through SSO - 2 days ago
SSO : not able to log into services - 4 days ago
Issues Accessing github.gatech.edu For New Users - 5 days ago
General website outage - 5 days ago
Lustre project file system issues on Phoenix cluster - 7 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
