Outage in Georgia Tech IT

Kaltura Capture Issue Identified for macOS Users

Minor
September 25, 2025 - Started 4 days ago

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Outage Details

Updating to macOS Tahoe will cause all new recordings to produce corrupted video files. Video playback freezes both on Kaltura MediaSpace and locally on the device. Upgrading to macOS Tahoe at this time will render Kaltura Capture unusable until a fix is released. We are actively monitoring the situation and will update this page as soon as a resolution is available from the vendor.
Components affected
Georgia Tech IT GTPE
Latest Updates ( sorted recent to last )
4 days ago - at 09/25/2025 11:33AM

Updating to macOS Tahoe will cause all new recordings to produce corrupted video files. Video playback freezes both on Kaltura MediaSpace and locally on the device. Upgrading to macOS Tahoe at this time will render Kaltura Capture unusable until a fix is released. We are actively monitoring the situation and will update this page as soon as a resolution is available from the vendor.

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