Outage in Georgia Tech IT

Voice Services Outbound Calling Issues

Resolved Major
October 03, 2025 - Started 22 days ago - Lasted about 6 hours

Incident Report

OIT has been notified of a sporadic issue affecting outbound calls made from campus phones, which may lead to some interruptions. This issue does not affect campus calls to 911 or cell phones. The problem has been traced to an AT&T-managed router. IT support is currently in communication with AT&T to resolve the issue as quickly as possible.
Components affected
Georgia Tech IT Network

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Latest Updates ( sorted recent to last )
22 days ago - at 10/03/2025 01:19PM

OIT has been notified of a sporadic issue affecting outbound calls made from campus phones, which may lead to some interruptions. This issue does not affect campus calls to 911 or cell phones. The problem has been traced to an AT&T-managed router. IT support is currently in communication with AT&T to resolve the issue as quickly as possible.

22 days ago - at 10/03/2025 02:16PM

ATT is actively troubleshooting the issue.

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