Outage in uniFLOW Online

Informational notification of incident: UI slow for user changes: US deployment

Resolved Minor

July 23, 2024 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Hello Everyone, NT-ware Operations observed via telemetry that the uniFLOW Online administration UI is slow in updating changes. When a user is created or deleted it might not immediately register in the admin UI. The change has been confirmed as taking place and this is just a visual issue with the UI. Current Status: We are providing further resources for the web requests; the issue is already correcting itself. The notification is only informational while the service recovery takes place. Next Update: We’ll post an update if the current situation changes, or when the issue is resolved. Kind Regards, uniFLOW Online Operations Team

Components affected

uniFLOW Online Other Services

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/24/2024 12:26AM

Hello Everyone,

Update: Incident Resolved.

Date/Time: 23-7-2024 23:30UTC

We will close this status page as there has been no more detectable delays. There were some reported issues in the field - these have all been resolved.

We are sorry for the inconvenience this may have caused.

Kind Regards
Online Operations Team

MONITORING almost 2 years ago - at 07/23/2024 06:19PM

Hello Everyone,

NT-ware Operations observed via telemetry that the uniFLOW Online administration UI is slow in updating changes. When a user is created or deleted it might not immediately register in the admin UI. The change has been confirmed as taking place and this is just a visual issue with the UI.

Current Status:
We are providing further resources for the web requests; the issue is already correcting itself.
The notification is only informational while the service recovery takes place.

Next Update:
We’ll post an update if the current situation changes, or when the issue is resolved.

Kind Regards,
uniFLOW Online Operations Team

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