Outage in GitLab

customers.gitlab.com is Unavailable

Resolved Major
August 31, 2022 - Started almost 3 years ago - Lasted 21 minutes

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Outage Details

We are currently investigating issues with https://customers.gitlab.com. More details about this incident can be found in issue https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7670
Components affected
GitLab Customers Portal
Latest Updates ( sorted recent to last )
almost 3 years ago - at 08/31/2022 01:50PM

We are currently investigating issues with https://customers.gitlab.com. More details about this incident can be found in issue https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7670

almost 3 years ago - at 08/31/2022 02:00PM

The incident is ongoing. We are still investigating reasons of customers.gitlab.com unavailability. For more details, review the incident issue at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7670

almost 3 years ago - at 08/31/2022 02:10PM

We have mitigated the incident by restarting the customers.gitlab.com node. The service is now back online, and we are monitoring it. We are still investigating the root cause. For more details read incident issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/7670

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