Is GitLab Customers Portal Down? What is the current status?

GitLab Customers Portal status is operational
IsDown gathers data for GitLab status from official sources and user reports.
GitLab Customers Portal not working for you?

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GitLab Customers Portal issues reported by users in the last 24 hours

Latest user comments about GitLab Customers Portal problems

No comments yet

No active incidents reported in GitLab's status page

GitLab Customers Portal outages in the last 30 days

Number of Incidents

0 issues

Last incident

31 days ago

GitLab Customers Portal outage history

Customers Portal is down (customers.gitlab.com)

Major Resolved

September 04, 2024 · lasted 40 minutes

The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being down. The billing pages in GitLab.com may be affected.

GitLab.com Connectivity Issues

Major Resolved

September 03, 2024 · lasted 28 minutes

GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastructure team is investigating. Issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18490

Some requests timing out

Major Resolved

August 23, 2024 · lasted about 1 hour

Some requests are slow or timing out due to DB saturation. We are investigating. Please see [this issue](https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18435) for further details.

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IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.

Stay informed about GitLab status changes

IsDown offers an easy way to monitor GitLab with maximum flexibility

Major Outages Notifications

IsDown monitors GitLab Customers Portal for major outages. A major outage is when GitLab Customers Portal experiences a critical issue that severely affects one or more services/regions. When GitLab marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors GitLab status page for minor outages. A minor outage is when GitLab Customers Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in GitLab status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors GitLab and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

GitLab and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is GitLab Customers Portal down today?

GitLab is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the GitLab status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest GitLab Customers Portal outages, issues and problems' at the top of the page.

When was the last GitLab Customers Portal outage?

GitLab Customers Portal last outage was on September 04, 2024 with the title "Customers Portal is down (customers.gitlab.com)"

GitLab not working for you? How do I know if GitLab is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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