Is GitLab Customers Portal Down?
GitLab status updated
What is GitLab Customers Portal status right now?
GitLab Customers Portal is working normally
IsDown last checked GitLab Customers Portal status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Mar 2022
·
31 incidents caught
·
17 components tracked in real-time
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GitLab Customers Portal service health over the last 24 hours
This chart shows the number of user-reported issues for GitLab Customers Portal service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
GitLab Customers Portal Outage Map
See where users report GitLab Customers Portal is down. The map shows recent GitLab Customers Portal outages from around the world.
GitLab Customers Portal Outage Map
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Monitor GitLab Customers Portal status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
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- Show real-time status on private or public status page
- Keep your team informed
GitLab Downtime Health — Last 90 Days
In the last 90 days, GitLab had 1 incident with a median duration of 16 minutes.
1
Incidents
1
Major Outages
0
Minor Incidents
16
minute
Median Resolution
Recent GitLab Customers Portal Incidents
Full incident reports for recent GitLab Customers Portal outages, including timelines, affected components, and resolution details.
GitLab.com is down due to Cloudflare outage
Dec 05, 2025
Lasted 16 minutes
16 components affected
Resolved
Elevated error rates across multiple services
Jul 10, 2025
Lasted about 4 hours
16 components affected
Resolved
GitLab.com is down
Jun 11, 2025
Lasted 16 minutes
16 components affected
Resolved
Errors when purchasing add-ons in the customer portal
Apr 11, 2025
Lasted about 3 hours
1 component affected
Resolved
Customers Portal is Down (customers.gitlab.com)
Jan 23, 2025
Lasted about 1 hour
1 component affected
Resolved
Accessing gitlab.com results in 500 errors
Jan 06, 2025
Lasted about 1 hour
16 components affected
Resolved
Customers Portal is down (customers.gitlab.com)
Nov 28, 2024
Lasted about 1 hour
1 component affected
Resolved
Customers Portal is down (customers.gitlab.com)
Sep 04, 2024
Lasted 40 minutes
1 component affected
Resolved
GitLab.com Connectivity Issues
Sep 03, 2024
Lasted 28 minutes
16 components affected
Resolved
Some requests timing out
Aug 23, 2024
Lasted about 1 hour
16 components affected
Resolved
Latest GitLab Customers Portal outages detected by IsDown
Check GitLab Customers Portal status history below. IsDown detects when GitLab Customers Portal is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
GitLab.com is inaccessible at the moment due to a Cloudflare outage. We are currently investigati...
|
Dec 05, 2025 at 09:03 AM UTC
|
16 minutes |
|
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
Jul 10, 2025 at 08:14 AM UTC
|
about 4 hours |
|
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
Jun 11, 2025 at 06:41 AM UTC
|
16 minutes |
|
Customers might experience errors when purchasing add-ons in the customer portal. We have identif...
|
Apr 11, 2025 at 09:45 AM UTC
|
about 3 hours |
|
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab....
|
Jan 23, 2025 at 07:00 PM UTC
|
about 1 hour |
|
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
Jan 06, 2025 at 03:19 PM UTC
|
about 1 hour |
|
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outa...
|
Nov 28, 2024 at 09:42 AM UTC
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about 1 hour |
|
The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being d...
|
Sep 04, 2024 at 07:06 PM UTC
|
40 minutes |
|
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
Sep 03, 2024 at 05:09 AM UTC
|
28 minutes |
|
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
Aug 23, 2024 at 12:36 AM UTC
|
about 1 hour |
Get alerts when GitLab Customers Portal is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Frequently Asked Questions
Is GitLab Customers Portal down today?
GitLab Customers Portal isn't down. You can check GitLab Customers Portal status and incident details on the top of the page. IsDown continuously monitors GitLab Customers Portal official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current GitLab Customers Portal status?
GitLab Customers Portal is currently operational. You can check GitLab Customers Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a GitLab Customers Portal outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is GitLab Customers Portal down today or just slow?
Currently there's no report of GitLab Customers Portal being slow. Check on the top of the page if there are any reported problems by other users.
How are GitLab Customers Portal outages detected?
IsDown monitors the GitLab Customers Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is GitLab Customers Portal having an outage right now?
GitLab Customers Portal last outage was on December 05, 2025 with the title "GitLab.com is down due to Cloudflare outage"
How often does GitLab Customers Portal go down?
IsDown has tracked 31 GitLab Customers Portal incidents since March 2022. When GitLab Customers Portal goes down, incidents typically resolve within 15 minutes.
Is GitLab Customers Portal down for everyone or just me?
Check the GitLab Customers Portal status at the top of this page. IsDown combines official status page data with user reports to show whether GitLab Customers Portal is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring GitLab?
IsDown and DownDetector help users determine if GitLab is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GitLab's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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