Is GitLab Customers Portal down? Check the current status
GitLab Customers Portal is operational
Updated
GitLab Customers Portal is operational
Updated
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
IsDown pulls data from GitLab's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
No comments yet
IsDown has tracked 28 incidents for GitLab Customers Portal since started monitoring GitLab status in March 2022.
8 days ago · lasted about 3 hours
Customers might experience errors when purchasing add-ons in the customer portal. We have identified the root cause, and are waiting for an MR to revert the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19650 More details
3 months ago · lasted about 1 hour
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab.com). In the meantime, the legacy login remains functional: https://customers.gitlab.com/customers/sign_in?legacy=true. More details in: https://gitla... More details
3 months ago · lasted about 1 hour
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor for further errors More details
We've tracked and collected 28 incidents for GitLab Customers Portal since started monitoring GitLab status
GitLab Customers Portal is part of GitLab. Check the GitLab's status.
3 incidents in 2025
Number of Incidents
1 issues
Last incident
8 days ago
AWS
Cloudflare
Azure
GitHub
Google Cloud
Slack
Google Workspace
Zoom
Datadog US1
Figma
HubSpot
Jira Software
Confluence
Microsoft 365
Airtable
Why teams choose IsDown:
14-day free trial • No credit card required
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
GitLab Customers Portal is down. You can check GitLab Customers Portal status and incident details on the top of the page. IsDown continuously monitors GitLab Customers Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GitLab Customers Portal seems to be having problems. You can check GitLab Customers Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GitLab Customers Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GitLab Customers Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GitLab Customers Portal last outage was on April 11, 2025 with the title "Errors when purchasing add-ons in the customer portal"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor GitLab with maximum flexibility
IsDown monitors GitLab Customers Portal for major outages. A major outage is when GitLab Customers Portal experiences a critical issue that severely affects one or more services/regions. When GitLab marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GitLab status page for minor outages. A minor outage is when GitLab Customers Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GitLab status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GitLab and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GitLab and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required
