GitLab status updated
GitLab Customers Portal Status. Is GitLab Customers Portal Down?
Check if GitLab Customers Portal is down, official outages, user-reported issues, and outages map.
Is GitLab Customers Portal down right now?
GitLab Customers Portal is working normally
IsDown checked GitLab Customers Portal status on at , and appears to be operational. We've received 0 user reports in the past 24 hours.
IsDown collects in real-time GitLab Customers Portal status data from official sources and user reports.
GitLab Customers Portal service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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User reports for GitLab Customers Portal
See what users are saying about GitLab Customers Portal issues that impacted them and how they are affected by the outage.
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GitLab Customers Portal outages and downtime history
IsDown has tracked 31 incidents for GitLab Customers Portal since started monitoring GitLab status in March 2022. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GitLab Customers Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 05, 2025
09:03 AM UTC
|
Major
GitLab.com is inaccessible at the moment due to a Cloudflare outage. We are currently investigati...
|
16 minutes |
|
Jul 10, 2025
08:14 AM UTC
|
Minor
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
about 4 hours |
|
Jun 11, 2025
06:41 AM UTC
|
Minor
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
16 minutes |
|
Apr 11, 2025
09:45 AM UTC
|
Minor
Customers might experience errors when purchasing add-ons in the customer portal. We have identif...
|
about 3 hours |
|
Jan 23, 2025
07:00 PM UTC
|
Minor
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab....
|
about 1 hour |
|
Jan 06, 2025
03:19 PM UTC
|
Minor
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
about 1 hour |
|
Nov 28, 2024
09:42 AM UTC
|
Major
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outa...
|
about 1 hour |
|
Sep 04, 2024
07:06 PM UTC
|
Major
The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being d...
|
40 minutes |
|
Sep 03, 2024
05:09 AM UTC
|
Major
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
28 minutes |
|
Aug 23, 2024
12:36 AM UTC
|
Major
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
about 1 hour |
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