Is GitLab Customers Portal Down? Check current status
Check if GitLab Customers Portal is down, official outages, user-reported issues, and outages map.
Current GitLab Customers Portal status
GitLab Customers Portal is working normally
Updated from GitLab official status page
GitLab Customers Portal service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
Be the first to know when GitLab Customers Portal goes down
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- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
GitLab Customers Portal recent outages and downtime history
IsDown has tracked 30 incidents for GitLab Customers Portal since started monitoring GitLab status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GitLab Customers Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jul 10, 2025
08:14 AM UTC
|
Minor
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
about 4 hours |
|
Jun 11, 2025
06:41 AM UTC
|
Minor
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
16 minutes |
|
Apr 11, 2025
09:45 AM UTC
|
Minor
Customers might experience errors when purchasing add-ons in the customer portal. We have identif...
|
about 3 hours |
|
Jan 23, 2025
07:00 PM UTC
|
Minor
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab....
|
about 1 hour |
|
Jan 06, 2025
03:19 PM UTC
|
Minor
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
about 1 hour |
|
Nov 28, 2024
09:42 AM UTC
|
Major
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outa...
|
about 1 hour |
|
Sep 04, 2024
07:06 PM UTC
|
Major
The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being d...
|
40 minutes |
|
Sep 03, 2024
05:09 AM UTC
|
Major
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
28 minutes |
|
Aug 23, 2024
12:36 AM UTC
|
Major
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
about 1 hour |
|
Jul 31, 2024
08:13 PM UTC
|
Minor
The Customers Portal (customers.gitlab.com) is currently in maintenance mode due to a 3rd party A...
|
16 minutes |
Be the first to know when GitLab Customers Portal goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about GitLab Customers Portal status
See what users are saying about GitLab Customers Portal issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Monitoring GitLab since March 2022
GitLab Customers Portal is part of GitLab. Check the GitLab's status.
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5 incidents in 2025
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