Is GitLab Customers Portal Down? Check the current GitLab Customers Portal status
GitLab Customers Portal is operational
Updated
GitLab Customers Portal is operational
Updated
Monitoring GitLab since March 2022. Learn more
Total Incidents in 2025
2 incidents
The best way to monitor GitLab and other dependencies
IsDown pulls data from GitLab's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 27 incidents for GitLab Customers Portal since started monitoring GitLab status in March 2022.
13 days ago · lasted about 1 hour
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab.com). In the meantime, the legacy login remains functional: https://customers.gitlab.com/customers/sign_in?legacy=true. More details in: https://gitla... More details
30 days ago · lasted about 1 hour
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor for further errors More details
2 months ago · lasted about 1 hour
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outage. The billing pages in GitLab.com may be affected. More details
We've tracked and collected 27 incidents for GitLab Customers Portal since started monitoring GitLab status
Number of Incidents
2 issues
Last incident
13 days ago
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IsDown offers an easy way to monitor GitLab with maximum flexibility
IsDown monitors GitLab Customers Portal for major outages. A major outage is when GitLab Customers Portal experiences a critical issue that severely affects one or more services/regions. When GitLab marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GitLab status page for minor outages. A minor outage is when GitLab Customers Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GitLab status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GitLab and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GitLab and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
GitLab Customers Portal isn't down. You can check GitLab Customers Portal status and incident details on the top of the page. IsDown continuously monitors GitLab Customers Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GitLab Customers Portal is currently operational. You can check GitLab Customers Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GitLab Customers Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GitLab Customers Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GitLab Customers Portal last outage was on January 23, 2025 with the title "Customers Portal is Down (customers.gitlab.com)"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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