GitLab status updated
GitLab Customers Portal is working normally
This chart shows the number of user-reported issues for GitLab Customers Portal service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report GitLab Customers Portal is down. The map shows recent GitLab Customers Portal outages from around the world.
GitLab Customers Portal Outage MapIn the last 90 days, GitLab had 1 incident with a median duration of 16 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check GitLab Customers Portal status history below. IsDown detects when GitLab Customers Portal is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
GitLab.com is inaccessible at the moment due to a Cloudflare outage. We are currently investigati...
|
Dec 05, 2025 at 09:03 AM UTC
|
16 minutes |
|
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
Jul 10, 2025 at 08:14 AM UTC
|
about 4 hours |
|
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
Jun 11, 2025 at 06:41 AM UTC
|
16 minutes |
|
Customers might experience errors when purchasing add-ons in the customer portal. We have identif...
|
Apr 11, 2025 at 09:45 AM UTC
|
about 3 hours |
|
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab....
|
Jan 23, 2025 at 07:00 PM UTC
|
about 1 hour |
|
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
Jan 06, 2025 at 03:19 PM UTC
|
about 1 hour |
|
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outa...
|
Nov 28, 2024 at 09:42 AM UTC
|
about 1 hour |
|
The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being d...
|
Sep 04, 2024 at 07:06 PM UTC
|
40 minutes |
|
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
Sep 03, 2024 at 05:09 AM UTC
|
28 minutes |
|
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
Aug 23, 2024 at 12:36 AM UTC
|
about 1 hour |
GitLab Customers Portal isn't down. You can check GitLab Customers Portal status and incident details on the top of the page. IsDown continuously monitors GitLab Customers Portal official status page every few minutes. In the last 24 hours, there were 2 outages reported.
GitLab Customers Portal is currently operational. You can check GitLab Customers Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GitLab Customers Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GitLab Customers Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GitLab Customers Portal last outage was on December 05, 2025 with the title "GitLab.com is down due to Cloudflare outage"
IsDown and DownDetector help users determine if GitLab is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GitLab's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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