Check if GitLab Customers Portal is down, official outages, user-reported issues, and outages map.
GitLab Customers Portal is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more GitLab status data.
IsDown has tracked 30 incidents for GitLab Customers Portal since started monitoring GitLab status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jul 10, 2025
04:14 AM EDT
|
Minor
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
about 4 hours |
Jun 11, 2025
02:41 AM EDT
|
Minor
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
16 minutes |
Apr 11, 2025
05:45 AM EDT
|
Minor
Customers might experience errors when purchasing add-ons in the customer portal. We have identif...
|
about 3 hours |
Jan 23, 2025
02:00 PM EST
|
Minor
We are currently investigating an issue with logging into the Customers Portal (customers.gitlab....
|
about 1 hour |
Jan 06, 2025
10:19 AM EST
|
Minor
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
about 1 hour |
Nov 28, 2024
04:42 AM EST
|
Major
The Customers Portal is currently in maintenance mode and unavailable due to a 3rd-party API outa...
|
about 1 hour |
Sep 04, 2024
03:06 PM EDT
|
Major
The Customers Portal (customers.gitlab.com) is in maintenance mode due to a 3rd-party API being d...
|
40 minutes |
Sep 03, 2024
01:09 AM EDT
|
Major
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
28 minutes |
Aug 22, 2024
08:36 PM EDT
|
Major
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
about 1 hour |
Jul 31, 2024
04:13 PM EDT
|
Minor
The Customers Portal (customers.gitlab.com) is currently in maintenance mode due to a 3rd party A...
|
16 minutes |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
No comments yet
Monitoring GitLab since March 2022
GitLab Customers Portal is part of GitLab. Check the GitLab's status.
5 incidents in 2025
GitLab Customers Portal isn't down. You can check GitLab Customers Portal status and incident details on the top of the page. IsDown continuously monitors GitLab Customers Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GitLab Customers Portal is currently operational. You can check GitLab Customers Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GitLab Customers Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GitLab Customers Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GitLab Customers Portal last outage was on July 10, 2025 with the title "Elevated error rates across multiple services"
IsDown and DownDetector help users determine if GitLab is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GitLab's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor GitLab with maximum flexibility
IsDown monitors GitLab Customers Portal for major outages. A major outage is when GitLab Customers Portal experiences a critical issue that severely affects one or more services/regions. When GitLab marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GitLab status page for minor outages. A minor outage is when GitLab Customers Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GitLab status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GitLab and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GitLab and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required