Outage in GitLab

Some requests timing out

Resolved Major
August 23, 2024 - Started 3 months ago - Lasted about 1 hour

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Outage Details

Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [this issue](https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18435) for further details.
Components affected
GitLab forum.gitlab.com GitLab Canary GitLab Website GitLab Container Registry GitLab Pages GitLab CI/CD - SaaS Shared Runners GitLab CI/CD - SaaS Private Runners GitLab CI/CD - Windows Shared Runners (Beta) GitLab SAML SSO - SaaS GitLab Background Processing GitLab Customers Portal GitLab Support Services GitLab packages.gitlab.com GitLab version.gitlab.com GitLab API GitLab Git Operations
Latest Updates ( sorted recent to last )
3 months ago - at 08/23/2024 12:27AM

Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [this issue](https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18435) for further details.

3 months ago - at 08/23/2024 12:34AM

We have noticed that there are delays in web UI updates for example, MRs not showing up after submission,
We are continuing to investigate - please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18435 for more details.

3 months ago - at 08/23/2024 01:27AM

We have identified an underlying cause and are working to mitigate it.
See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18435 for more details.

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