Check if GitLab Support Services is down, official outages, user-reported issues, and outages map.
GitLab Support Services is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 14 incidents for GitLab Support Services since started monitoring GitLab status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GitLab Support Services outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jul 10, 2025
08:14 AM UTC
|
Minor
We are seeing elevated error rates across multiple services and are investigating. For more detai...
|
about 4 hours |
|
Jun 11, 2025
06:41 AM UTC
|
Minor
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
|
16 minutes |
|
Jan 06, 2025
03:19 PM UTC
|
Minor
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
|
about 1 hour |
|
Sep 03, 2024
05:09 AM UTC
|
Major
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
|
28 minutes |
|
Aug 23, 2024
12:36 AM UTC
|
Major
Some requests are slow or timing out due to DB saturation.
We are investigating.
Please see [th...
|
about 1 hour |
|
Jul 11, 2024
02:21 PM UTC
|
Minor
We are investigating a problem with gitlab.com being unavailable for some users.
We will post fu...
|
about 4 hours |
|
Mar 13, 2024
11:38 PM UTC
|
Minor
Our upstream vendor for our ticketing system is currently having issues. Users may experience iss...
|
about 1 hour |
|
Jun 07, 2023
01:25 PM UTC
|
Minor
Customers are experiencing slow requests on GitLab.com. More information in: https://gitlab.com/g...
|
9 minutes |
|
Jan 05, 2023
08:08 AM UTC
|
Minor
We are currently seeing a high rate of errors on GitLab.com. Our infrastructure team is currently...
|
about 3 hours |
|
Aug 26, 2022
04:57 AM UTC
|
Minor
We are noticing some slow response issues with GitLab.com.
|
12 minutes |
See what users are saying about GitLab Support Services issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Support Services in GitLab provide technical assistance and troubleshooting to help users resolve issues and optimize their use of the platform.
Monitoring GitLab since March 2022
Support Services is part of GitLab. Check the GitLab's status.
3 incidents in 2025
GitLab Support Services isn't down. You can check GitLab Support Services status and incident details on the top of the page. IsDown continuously monitors GitLab Support Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GitLab Support Services is currently operational. You can check GitLab Support Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GitLab Support Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GitLab Support Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GitLab Support Services last outage was on July 10, 2025 with the title "Elevated error rates across multiple services"
IsDown and DownDetector help users determine if GitLab is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GitLab's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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