Is GitLab Support Services Down? Check current status

Check if GitLab Support Services is down, official outages, user-reported issues, and outages map.

Current GitLab Support Services status

GitLab Support Services is working normally

Updated from GitLab official status page

GitLab Support Services not working for you?

GitLab Support Services service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage

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GitLab Support Services recent outages and downtime history

IsDown has tracked 14 incidents for GitLab Support Services since started monitoring GitLab status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GitLab Support Services outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jul 10, 2025
08:14 AM UTC
Minor
We are seeing elevated error rates across multiple services and are investigating. For more detai...
about 4 hours
Jun 11, 2025
06:41 AM UTC
Minor
GitLab.com is returning 500s error. We're investigating the problem GitLab.com.
16 minutes
Jan 06, 2025
03:19 PM UTC
Minor
We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor f...
about 1 hour
Sep 03, 2024
05:09 AM UTC
Major
GitLab.com is currently experiencing connectivity issues due to a high error rate. Our infrastru...
28 minutes
Aug 23, 2024
12:36 AM UTC
Major
Some requests are slow or timing out due to DB saturation. We are investigating. Please see [th...
about 1 hour
Jul 11, 2024
02:21 PM UTC
Minor
We are investigating a problem with gitlab.com being unavailable for some users. We will post fu...
about 4 hours
Mar 13, 2024
11:38 PM UTC
Minor
Our upstream vendor for our ticketing system is currently having issues. Users may experience iss...
about 1 hour
Jun 07, 2023
01:25 PM UTC
Minor
Customers are experiencing slow requests on GitLab.com. More information in: https://gitlab.com/g...
9 minutes
Jan 05, 2023
08:08 AM UTC
Minor
We are currently seeing a high rate of errors on GitLab.com. Our infrastructure team is currently...
about 3 hours
Aug 26, 2022
04:57 AM UTC
Minor
We are noticing some slow response issues with GitLab.com.
12 minutes
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Be the first to know when GitLab Support Services goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

User comments about GitLab Support Services status

See what users are saying about GitLab Support Services issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Support Services in GitLab provide technical assistance and troubleshooting to help users resolve issues and optimize their use of the platform.

Monitoring GitLab since March 2022

Support Services is part of GitLab. Check the GitLab's status.

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3 incidents in 2025

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Frequently Asked Questions

Is GitLab Support Services down today?

GitLab Support Services isn't down. You can check GitLab Support Services status and incident details on the top of the page. IsDown continuously monitors GitLab Support Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current GitLab Support Services status?

GitLab Support Services is currently operational. You can check GitLab Support Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a GitLab Support Services outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is GitLab Support Services down today or just slow?

Currently there's no report of GitLab Support Services being slow. Check on the top of the page if there are any reported problems by other users.

How are GitLab Support Services outages detected?

IsDown monitors the GitLab Support Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is GitLab Support Services having an outage right now?

GitLab Support Services last outage was on July 10, 2025 with the title "Elevated error rates across multiple services"

How IsDown compares to DownDetector when monitoring GitLab?

IsDown and DownDetector help users determine if GitLab is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GitLab's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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