Outage in GitLab

Accessing gitlab.com results in 500 errors

Resolved Minor
January 06, 2025 - Started about 1 year ago - Lasted about 1 hour

Incident Report

We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor for further errors
Components affected
GitLab Website GitLab API GitLab Git Operations GitLab Container Registry GitLab Pages GitLab CI/CD - SaaS Shared Runners GitLab CI/CD - SaaS Private Runners GitLab CI/CD - Windows Shared Runners (Beta) GitLab SAML SSO - SaaS GitLab Background Processing GitLab Customers Portal GitLab Support Services GitLab packages.gitlab.com GitLab version.gitlab.com GitLab forum.gitlab.com GitLab Canary

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Latest Updates ( sorted recent to last )
about 1 year ago - at 01/06/2025 03:17PM

We saw elevated 500 errors on gitlab.com which have then decreased. We're continuing to monitor for further errors

about 1 year ago - at 01/06/2025 03:27PM

We're continuing to monitor for further errors related to the incident. We see further decreases in the errors.

about 1 year ago - at 01/06/2025 03:57PM

We've identified the cause of the errors, and the errors have returned to normal. The incident is now mitigated, but we're continuing to monitor for any further impact.

More information on the incident can be found in this issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19079

Latest GitLab outages

Pipelines failing with 502 error - about 4 hours ago
Degraded performance for classic Duo chat - 8 days ago
GitLab.com Slow Performance - 10 days ago
Increased error rate for GitLab Duo Classic - 25 days ago
GitLab Duo Experiencing Response Errors - about 1 month ago

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