Outage in GitLab

Increase in 500 errors on gitlab.com

Resolved Minor
May 20, 2025 - Started about 20 hours ago - Lasted about 1 hour

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Outage Details

We are observing an increased rate of web errors on gitlab.com for some users. We are currently investigating. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19857
Components affected
GitLab Website
Latest Updates ( sorted recent to last )
about 20 hours ago - at 05/20/2025 12:14PM

We are observing an increased rate of web errors on gitlab.com for some users. We are currently investigating. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19857

about 19 hours ago - at 05/20/2025 12:42PM

We are seeing error rates recovering back to normal. We are still investigating the root cause of the issue. Incident details are logged at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19857

about 19 hours ago - at 05/20/2025 01:07PM

Our investigation into the root cause is still ongoing. There is no expected customer impact at this time. Incident details are logged at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19857

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