Outage in GitLab
Errors when purchasing add-ons in the customer portal
Resolved Minor
April 11, 2025 - Started 10 months ago
- Lasted about 3 hours
Incident Report
Customers might experience errors when purchasing add-ons in the customer portal. We have identified the root cause, and are waiting for an MR to revert the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19650
Components affected
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Latest Updates ( sorted recent to last )
10 months ago - at 04/11/2025 09:44AM
Customers might experience errors when purchasing add-ons in the customer portal. We have identified the root cause, and are waiting for an MR to revert the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19650
10 months ago - at 04/11/2025 10:30AM
No material updates to report. A fix is on the way, and we will post again once the MR to revert the issue has been deployed. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19650
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