Outage in GitLab

Slowness issue CI/CD runners

Resolved Minor
July 31, 2025 - Started 1 day ago - Lasted about 4 hours

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Outage Details

We are seeing a delay in jobs being scheduled on shared runners. For more information see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287
Latest Updates ( sorted recent to last )
1 day ago - at 07/31/2025 04:02PM

We are seeing a delay in jobs being scheduled on shared runners. For more information see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287

1 day ago - at 07/31/2025 04:30PM

The amount of queued jobs is steadily dropping, we continue working to identify the root cause. For more details please see : https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287

1 day ago - at 07/31/2025 04:41PM

We have identified some capacity issues in our Google Cloud infrastructure as the cause of this problem. For more information see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287

1 day ago - at 07/31/2025 04:44PM

We have contacted Google to check on the capacity issues. This is being investigated on their end. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287.

1 day ago - at 07/31/2025 04:46PM

We will now update this incident as we receive information from our colleagues at Google. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287 for details.

1 day ago - at 07/31/2025 05:25PM

As of 16:25 UTC our CI/CD job queue has gone back to operational levels. We continue to work with Google for any information on the cause. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287 for details.

about 24 hours ago - at 07/31/2025 07:16PM

Job activity continues to be normal. We will monitor this for half an hour more and consider it resolved if the issue does not reoccur. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20287 for details.

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