Outage in GitLab
Long Queue Times on Shared Runners
Resolved Minor
August 05, 2025 - Started 3 months ago
- Lasted about 5 hours
Incident Report
We've received reports of long job queue times for shared runners on GitLab.com. The team is currently working to rectify the behavior.
See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
Components affected
GitLab CI/CD - SaaS Shared RunnersOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
3 months ago - at 08/04/2025 10:45PM
We've received reports of long job queue times for shared runners on GitLab.com. The team is currently working to rectify the behavior.
See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
3 months ago - at 08/04/2025 11:10PM
We believe to have identified the source of the delays in job processing for Shared Linux Runners on GitLab.com, and the team is working on a solution.
More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
3 months ago - at 08/04/2025 11:28PM
The team has enabled mitigation and the performance of the affected Shared Linux Runners has improved. We're monitoring the situation.
More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
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