Outage in GitLab

Long Queue Times on Shared Runners

Resolved Minor
August 04, 2025 - Started 9 days ago - Lasted about 5 hours

Need to monitor GitLab outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GitLab, and never miss an outage again.
Start Free Trial

Outage Details

We've received reports of long job queue times for shared runners on GitLab.com. The team is currently working to rectify the behavior.

See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
Components affected
GitLab CI/CD - SaaS Shared Runners
Latest Updates ( sorted recent to last )
9 days ago - at 08/04/2025 10:45PM

We've received reports of long job queue times for shared runners on GitLab.com. The team is currently working to rectify the behavior.

See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305

9 days ago - at 08/04/2025 11:10PM

We believe to have identified the source of the delays in job processing for Shared Linux Runners on GitLab.com, and the team is working on a solution.

More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305

9 days ago - at 08/04/2025 11:28PM

The team has enabled mitigation and the performance of the affected Shared Linux Runners has improved. We're monitoring the situation.

More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305

Latest GitLab outages

GitLab Duo Chat, Duo Agent Platform, Agentic Duo Chat, and WebIDE are failing with error - 12 days ago
GitLab Duo Chat failing with the G3002 error code - 13 days ago
Slowness issue CI/CD runners - 13 days ago
Unable to Create Projects from Templates - 14 days ago
Slowness issue CI/CD runners - 14 days ago

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook