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Outage in GitLab

Increase in errors when using SSH signatures

Resolved Minor
December 10, 2025 - Started about 2 months ago - Lasted about 11 hours

Incident Report

We are seeing an increase in 500 errors from the SSH signature endpoints affecting commit-related pages for projects using SSH-signed commits. A possible workaround is to use `git pull` and work locally. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989
Components affected
GitLab Website GitLab API

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Latest Updates ( sorted recent to last )
about 2 months ago - at 12/10/2025 03:01PM

We are seeing an increase in 500 errors from the SSH signature endpoints affecting commit-related pages for projects using SSH-signed commits. A possible workaround is to use `git pull` and work locally. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989

about 2 months ago - at 12/10/2025 03:31PM

We are in the process of deploying the fix and are expecting this to take 4+ hours to complete. For full details, see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989

about 2 months ago - at 12/10/2025 08:05PM

Deployment of the fix is ongoing and we estimate it will be ~4 hours until it is fully available. Details on a workaround for projects with SSH-signed commits in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989.

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