Outage in GiveCampus
Platform
Resolved MajorIncident Report
Summary AI Generated
GiveCampus experienced intermittent platform failures lasting 8.4 hours that prevented donations from processing successfully and caused checkout errors for donors. The incident affected all major platform components including online giving, events, volunteer management, fundraising tools, and outreach services. The technical issue was identified and resolved, with full platform functionality restored and donations processing normally again.
We are currently investigating an issue that is causing intermittent failures on the platform, including an impact to donations successfully processing. The issue began approximately ~10 mins ago. We will share an update shortly.
Components affected
GiveCampus GC Events GiveCampus GC Volunteer Management GiveCampus GC GO (frontline fundraisers) GiveCampus GC GO (students) GiveCampus GC Outreach - Email & Texting GiveCampus Platform Data Transfer (Data Importer, File Transfer, API) GiveCampus GC Online GivingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/14/2026 01:17PM
This incident has been resolved.
MONITORING
13 days ago - at 05/14/2026 07:03AM
The intermittent Platform issues have now been resolved. Full functionality has been resolved.
MONITORING
13 days ago - at 05/14/2026 05:14AM
We have identified and resolved the source of a problem that caused some donors to receive errors while checking out on the platform for a period of ~20 minutes. Platform functionality has been restored, and we will share more information in the morning. Donations and event registrations have successfully processed since we fully restored service.
INVESTIGATING
13 days ago - at 05/14/2026 04:54AM
We are currently investigating an issue that is causing intermittent failures on the platform, including an impact to donations successfully processing. The issue began approximately ~10 mins ago. We will share an update shortly.
Latest GiveCampus outages
Elevated Errors on Crowdfunding and Giving Day Pages - 27 days ago
Payment Processing Degraded - about 1 month ago
Campaign Videos Temporarily Disabled - about 1 month ago
Support Ticket Delays - about 2 months ago
Marketing Site Temporarily Unavailable - 3 months ago
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