Outage in GiveCampus
Microsoft email deliverability disruption
Resolved MinorIncident Report
Summary AI Generated
A Microsoft-side issue caused email delivery failures for roughly 10-15% of messages sent to Microsoft-hosted addresses (Outlook, Hotmail, Microsoft 365), affecting GC Outreach emails, system notifications, and 2-factor authentication emails across multiple GiveCampus products. The disruption was industry-wide, impacting many email senders, and was flagged to GiveCampus by their email provider Sendgrid. The incident lasted approximately 8 minutes and was monitored pending resolution by Microsoft.
Like many email providers, GiveCampus is seeing delivery issues to Microsoft-hosted email addresses (such as Outlook, Hotmail, and Microsoft 365 accounts) affecting roughly 10-15% of messages sent through GC Outreach and system notifications (including 2-factor email notifications).
This is a Microsoft-side issue affecting many senders industry-wide, not specific to GiveCampus which we were alerted to by our upstream email provider Sendgrid: https://status.twilio.com/incidents/r2gvsly2y5ty. We're monitoring closely and will post an update as soon as we have more detail or Microsoft resolves it.
Components affected
GiveCampus GC Events GiveCampus GC Volunteer Management GiveCampus GC GO (frontline fundraisers) GiveCampus GC GO (students) GiveCampus GC Outreach - Email & Texting GiveCampus GC Online GivingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/16/2026 10:07PM
Emails are not successfully delivering to all Microsoft systems. If you experience any residual issues with email deliverability, please reach out to the GiveCampus support team.
INVESTIGATING
15 days ago - at 08/16/2026 03:40PM
Microsoft 365 enterprise users continue to experience intermittent issues receiving emails from GiveCampus and other email senders. So far, consumer addresses like Hotmail and Outlook.com appear to be unaffected. If you have any issues accessing your account as a result, contact support at support@givecampus.com. Our next update will be when Microsoft resolves this issue.
INVESTIGATING
16 days ago - at 08/15/2026 09:40PM
Like many email providers, GiveCampus is seeing delivery issues to Microsoft-hosted email addresses (such as Outlook, Hotmail, and Microsoft 365 accounts) affecting roughly 10-15% of messages sent through GC Outreach and system notifications (including 2-factor email notifications).
This is a Microsoft-side issue affecting many senders industry-wide, not specific to GiveCampus which we were alerted to by our upstream email provider Sendgrid: https://status.twilio.com/incidents/r2gvsly2y5ty. We're monitoring closely and will post an update as soon as we have more detail or Microsoft resolves it.
Latest GiveCampus outages
Email send via GC GO - about 1 month ago
Intermittent API Errors - about 2 months ago
Delayed Data Imports - 2 months ago
Platform - 4 months ago
Elevated Errors on Crowdfunding and Giving Day Pages - 4 months ago
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